Room Inspector

Ubicación

Kwataqnuk Resort & Casino

Tipo

Seasonal

SUMMARY:

Monitor Room Attendants to assure quality guest service. Enter clean rooms in the computer, notify maintenance of repair problems. Notify Front Desk of check-out issues, out of order rooms, rooms that have changed to stay-overs. This position must have the ability to perform Room Attendant, Laundry Duties.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Will inspect rooms that have been cleaned by Room Attendants to ensure that the room is satisfactory, and an example of the standards held by KwaTaqNuk for our guests.
Must have a keen eye for detail.
Trains new Room Attendants or other housekeeping personnel and provides on-going direction.
Performs Room Attendant duties when necessary.
Holds the Housekeeping staff to the high standards of cleanliness held by the KwaTaqNuk.
Will be required to know job duties of Room Attendants and Laundry Attendants.
Investigates and/or reports hazards, unusual or suspicious circumstances to Housekeeping Manager for correction or follow-up actions.
Notify Maintenance of repairs needed, and corrections required for proper room functionality such as but not limited to, plumbing or electrical issues, light bulb replacement, and doors / locks / window / phone functionality.
Displays a high level of customer service standards set by the KwaTaqNuk when communicating with guests.
Assists any persons in building or grounds needing direction or Resort information.
Maintains open communication with Housekeeping Manager and Assistant Manager regarding issues that might reveal a weakness or vulnerable area of housekeeping discovered during operations.
Will respond to any emergency at the property if the Housekeeping Manager cannot be reached.
Will fill in for absent or sick employees, including Housekeeping Manager or Assistant Manager if needed.
Ensure compliance with established rules and regulations.
Provide leadership in the event of an emergency.
Must always maintain composure in all situations.
Other duties as assigned.

EDUCATION and/or EXPERIENCE:

One (1) year of experience in housekeeping duties.
Must have the ability to use standard office equipment and experience with computers.
Have computer proficiency in Microsoft Word, Excel, Outlook, and the Property Management System (PMS).

CERTIFICATES, LICENSES & REGULATIONS:

Required to watch Customer Service video.
Required to watch Sexual Harassment video every two (2) years.
This individual will be required to successfully pass a pre-employment drug test and as a condition of employment will be subject to random drug testing.
It is always the responsibility of the employee to always have all documents current and valid.

Compensación: $15.35 - $23.03 per hour

S&K Gaming LLC

The Confederated Salish and Kootenai Tribes created S&K Gaming, LLC in 2006 for the purpose of providing general gaming management oversight. Now, S&K Gaming, LLC is a revenue generator for its tribes and creates steady employment opportunities.

S&K Gaming, LLC successfully manages tribal owned and operated businesses that include: Gray Wolf Peak Casino, KwaTaqNuk Resort and Casino, S&K Polson Bay Marina, and Big Arm Resort.

Superior hospitality, exciting and memorable entertainment, job creation, and providing for a better future for members of the Confederated Salish and Kootenai Tribes are important goals of S&K Gaming, LLC Board of Directors and its management team.